Your service includes a complete medical alert system and 24/7 Acadian® Certified Monitoring. This system communicates over the AT&T cellular network and does NOT require that you have landline telephone service in your home. Simply plug it into any power outlet, turn it on, and test it. That’s it!
The In-Home Medical Alert System offers traditional in-home medical
alert monitoring without the requirement of having a landline.
NOTE: No fall button can detect 100% of falls. If able, users should
always push their help button when they need assistance.
Do I need to own a cell phone to use this service?
No, a cell phone is NOT needed to use this system.
Do I need to purchase cellular service?
No, the cellular service is included with the monitoring payment that you select.
Do I need land line phone service in my home to use this medical alert system?
No, cellular medical alert systems DO NOT use landline landline phone service to summon help.
Are there any additional fees that I have to pay each month?
No, unlike some medical alert companies, Acadian On Call has NO HIDDEN FEES or unexpected charges.
Where do I fill out the emergency contact information?
After you checkout you will be redirected to a short form to complete your emergency profile.
If I decide to save money by paying 3 or 12 months at a time and cancel early will I receive a refund?
Yes, any unused months you paid for will be refunded upon cancellation.
I’m convinced Acadian is the Best! How do I order?
You can order 24 hours a day on our website or call 1-877-477-6507 during normal customer service hours if you prefer to order by phone. All orders received Monday – Friday by 3PM CST will ship the same day via FedEx Ground Service. Overnight and 2-Day delivery is optional.
|1) Select Plan:|
$34.95 Monthly, $31.95 Month – Paid Quarterly, $29.95 Month – Paid Annually
|2) Choose Your Button:|
Waterproof Pendant, Waterproof Wristband, Fall Detecting Button + $9.95 month